Third lot of questions

This is an anonymous survey.

The purpose is to see how it’s going with neatebox welcome.

I’m independent from neatebox and doing this for voluntary as I am doing this as part of my discovery award silver. (Duke of Edinburgh’s award for old people)

I would also like to take this opportunity to thankyou very much

For your time

How many times is neatebox used in the week(approximately)?

Have you had people book on neatebox and then don’t turn up yes no?

How many?

How do you feel Neatebox has helped you deliver better customer service?

Examples please?

What impact has Welcome had on a day-to-day basis in your role?

How do you feel Welcome could improve to help you in your role, or to help your organisation? Is there anything that you’d improve on?

Would you recommend neatebox to people employed in similar roles? Yes no

or to similar organisations? Yes no

Have you told any customers about Neatebox, if they’re not already using it? How did they react?

Do you have any thing else you’d like to add

And Thankyou for your time.

Second lot of questions

This is an anonymous survey.

The purpose is to see how it’s going with neatebox welcome.

I’m independent from neatebox and doing this for voluntary as I am doing this as part of my discovery award silver. (Duke of Edinburgh’s award for old people)

I would also like to take this opportunity to thankyou very much for your time.

Have you used neatebox box?

How many times?(approximately)

I’m sure you gave top class service before Neatebox how has neatebox improved your ability to deliver even better (or enhanced) customer service?

What does that make you feel?

Is there anything that you’d improve on?

If you where to move jobs and where in a similar position would you recommend neatebox?